Questions & answers
Fabric FAQ
Answers about fabric quantities, colours, Asoebi, ordering, delivery and care.
Choosing your fabric
How much fabric should I order?
Check the selling unit and quantity in the product description. Ask your tailor to confirm the amount required for your style before ordering.
Will the colour look exactly like the photo?
Screen settings and lighting can affect colour. Ask our team for help with a specific shade before placing a colour-sensitive order.
Can you help with Asoebi or wholesale orders?
Contact Sulahzee with the fabric or headwear you want, the required quantity and your event date. Our team can confirm stock and available options.
Ordering and delivery
How do I choose a print or colour?
Open the product page and choose the available print, colour or size options before adding the item to your bag.
Can I order on WhatsApp?
Yes. Use the Order on WhatsApp button on a product page to send the product, selected options and quantity to our team.
How much is delivery?
Available delivery methods and costs depend on your address and order. Check the options at checkout or ask our team before you pay.
Care and support
How should I care for my fabric?
Follow the care instructions supplied with your item. If none are provided, ask our team before washing, ironing or cutting the fabric.
Can I return or exchange an item?
Read Sulahzee’s published Return Policy before ordering. It explains the no-return and no-exchange policy, and the limited process for defective or incorrectly supplied items.
